Privacy Policy — Last updated: November 7, 2026
This Privacy Policy explains how Digitalscafe (“we”, “us” or “our”) collects, uses, shares and protects personal information when you visit digitalscafe.com (the “Site”), contact us or use our services. By using the Site, you acknowledge this policy. If you do not agree with it, please do not use the Site.
1. Information we collect
Information you give us
- Contact details such as your name, email address, phone number and company name when you fill in a form, request a quote, subscribe to updates or contact us.
- Messages and details you send about your business, goals or project.
- Information you provide when you apply for work, book a call or communicate with us by email, phone or social media.
Information collected automatically
- Device and browser information, such as IP address, browser type, operating system and language.
- Usage information, such as pages viewed, links clicked, time on page, referring website and approximate location based on IP address.
- Information collected through cookies and similar technologies (see section 3).
Information from other sources
- We may receive information from analytics, advertising and communication providers, and from publicly available sources such as business directories and professional profiles.
2. How we use your information
- To respond to your questions and provide the services you request.
- To operate, secure and improve the Site and our services.
- To understand how visitors use the Site, measure performance and test improvements.
- To send service updates, and marketing emails where permitted by law or with your consent.
- To show and measure advertising, where you have allowed it or where the law permits.
- To prevent fraud, abuse and security incidents.
- To meet legal obligations and enforce our terms.
3. Cookies and similar technologies
Cookies are small files placed on your device. We and our service providers use cookies, pixels and similar tools for the following purposes:
- Essential cookies help the Site work, stay secure and remember basic settings.
- Analytics cookies show how visitors use the Site so we can improve it. We may use tools such as Google Analytics and Google Search Console.
- Advertising and marketing cookies help us measure campaigns and show relevant ads. We may use tools such as Google Ads and Meta pixels.
You can control cookies through your browser settings, including blocking or deleting them. Blocking some cookies may affect how the Site works. You can also opt out of Google Analytics with Google’s browser add-on, and manage ad personalization in your Google and Meta account settings. Where the law requires consent for non-essential cookies, we ask for it.
Some browsers offer “Do Not Track” or Global Privacy Control signals. There is no uniform standard for these signals, and our response may vary by tool and by what the law requires.
4. Legal bases for processing (UK and EEA visitors)
If you are in the United Kingdom or European Economic Area, we process personal information only where we have a legal basis:
- Contract: to provide services you ask for or take steps before entering a contract.
- Legitimate interests: to run, secure and improve our business and communicate with prospects and customers, where these interests are not outweighed by your rights.
- Consent: for cookies, marketing and other uses that need your consent. You can withdraw it at any time.
- Legal obligation: to comply with laws that apply to us.
5. How we share information
We do not sell your personal information for money. We share information only as described here:
- Service providers that help us run the Site and our business, such as website hosting, analytics, email and messaging, customer relationship management, scheduling, payment and security providers. They may use your information only to perform services for us.
- Advertising and analytics partners, through cookies and pixels, as described in section 3.
- Professional advisers, such as lawyers, accountants and insurers, where needed.
- Legal and safety reasons, where required by law, court order or a valid request from authorities, or to protect rights, safety and security.
- Business changes, such as a merger, acquisition or sale of assets, in which case information may be transferred to the new owner.
- With your consent or at your direction.
6. Third-party websites and services
The Site may link to other websites, social platforms and tools. We do not control them and are not responsible for their privacy practices. Please read their policies before sharing information.
7. International transfers
We work with clients around the world. Your information may be processed and stored in countries other than your own, which may have different data protection laws. Where required, we use appropriate safeguards, such as contractual protections, for these transfers.
8. How long we keep information
We keep personal information only as long as needed for the purposes in this policy, including to provide services, resolve disputes, keep records and meet legal requirements. When we no longer need it, we delete or anonymize it.
9. Security
We use reasonable technical and organizational measures to protect personal information, such as secure connections (HTTPS), access controls and trusted providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Your privacy rights
Depending on where you live, you may have some or all of the following rights:
- Access the personal information we hold about you.
- Correct information that is inaccurate or incomplete.
- Delete your information, in certain cases.
- Object to or restrict certain processing.
- Receive your information in a portable format.
- Withdraw consent where we rely on it.
- Opt out of marketing emails at any time.
- Complain to a data protection authority.
United Kingdom and European Economic Area
You have the rights above under the UK GDPR and GDPR. You may also complain to your local supervisory authority, such as the UK Information Commissioner’s Office.
United States
Residents of California and some other states have rights under state privacy laws, which may include the right to know, access, correct and delete personal information and to opt out of the sale or sharing of personal information for targeted advertising. We do not sell personal information for money. You will not be treated unfairly for using your rights. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.
Canada
If you are in Canada, you may access and correct your personal information and withdraw consent, subject to legal and contractual limits, under applicable privacy laws such as PIPEDA.
How to exercise your rights
Contact us through our contact page and tell us what you would like to do. We will respond within the time required by law.
11. Marketing emails and messages
We may send you emails about our services and insights where the law allows or you have agreed. Every marketing email includes a clear way to unsubscribe, and we process opt-out requests promptly. We will still send necessary service messages. We follow applicable laws on commercial email and messaging, such as the US CAN-SPAM Act.
12. Children’s privacy
The Site is intended for businesses and adults. It is not directed to children under 13 (or under 16 where local law sets a higher age), and we do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
13. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top. If changes are significant, we will give a more prominent notice where required. Please review this page regularly.
14. Contact us
If you have questions about this policy or want to exercise your rights, please reach out through our contact page.